Questions? Look here
How do I find the right spa part for my model?
Finding the correct spa part depends on your spa’s make, model, and year. If you’re not sure which part fits, we have a spa parts identifier designed to help you source the part you need. Fill out the form, including an image of the part and we’ll help match it from our range. We stock genuine and compatible spa parts for most leading brands.
Do you stock spa parts for older spa models?
Yes. We carry a wide range of parts for both current and discontinued spa models. If you're trying to locate a hard-to-find part, our team may still be able to help, just get in touch with your spa details or browse our clearance section for older stock.
What brands of spa parts do you stock?
We stock spa parts and accessories from trusted brands including Gecko, Balboa, Spanet, Astral, LX Pump, Spazazz and more. Our parts are genuine or high-quality compatibles suitable for many popular spa brands sold in Australia.
Can I return a spa part if I order the wrong one?
Yes, we offer a 7-day money-back guarantee for most items (excluding freight). Parts must be unused and in resaleable condition. Please check our Returns Policy for full details or contact our team before ordering to confirm part compatibility.
Do you offer spa parts wholesale or for trade accounts?
Absolutely. If you're a spa technician, pool builder or repair business, you can apply for a wholesale account to access trade pricing and invoice terms. Learn more on our Wholesale page.
Do you ship spa parts internationally?
Currently, we only ship within Australia. However, if you're based overseas and would like to place an order, feel free to contact us and we’ll see if we can help.
Do your spa chemicals come with instructions?
Yes, all our spa water care and chemical products include clear usage directions. If you’re new to spa care or unsure about chemical balancing, our team can offer guidance to help maintain safe, clean spa water.